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Computerworld News
As digital tools become more central to its operations, Southwest Airlines is increasingly turning to AI and automation to prevent endpoint issues from affecting the sprawling airline. The new tools allow the company’s IT team to take a more strategic, rather than reactive, approach to operations, said Derek Whisenhunt, head of end user computing at Southwest Airlines. “Bottom line is we now focus our team’s time on proactive and preventative work and increasing the digital employee experience and not waiting for issues to arise before focusing on them,” said Whisenhunt. Southwest has been steadily digitizing frontline workflows for the past [...]
Nearly halfway into 2026, enterprises are beginning to see tangible returns on their AI investments. Yet many are discovering that scaling requires something far less glamorous than flashy frontier models and state-of-the-art benchmarking: Clean, interoperable, governed data. According to a new AI Momentum Survey from Dun & Bradstreet, 97% of organizations report active AI initiatives, but just 5% say their data is ready to support them. This reflects the messy reality of AI as enterprises struggle to move beyond experimentation to operationalization. “You do not need enterprise-wide AI-ready data to launch pilots or isolated AI use cases,” said Cayetano Gea-Carrasco, [...]
There are conflicting signals about whether AI is creating or destroying jobs, though many companies have blamed the technology for recent cuts. Analysts and industry experts say the reality is more nuanced: jobs being lost now to AI will likely reappear elsewhere, especially for those with hands-on AI experience. In other words, while AI may be reshaping the labor market, it is not eliminating the need for talent. “We are seeing a shift toward the type of talent employers need and the expectations they have for impact,” said Kye Mitchell, head of Experis US. Though hiring for entry-level jobs is [...]
Apple’s key manufacturing partner Foxconn has confirmed its US factories suffered a ransomware attack in recent days after the gang responsible claimed to have stolen 8TB of data from the company — including confidential Apple information. This isn’t the first attack to hit Foxconn, and such is the scale and value of the company that it is unlikely to be the last. Criminals understand the value of the information it has and see it as a prime target. That it is an industrial company actively deploying smart factory infrastructure across its premises just makes it an even more interesting challenge; what happens if the machinery [...]
Microsoft has unveiled a new AI-driven vulnerability discovery system that identified 16 previously unknown Windows vulnerabilities, including four critical remote code execution flaws, in what security analysts say could mark a major shift in how software vulnerabilities are discovered and remediated. The system, codenamed MDASH, was developed by Microsoft’s Autonomous Code Security team alongside the Windows Attack Research and Protection group. The platform will enter private preview for enterprise customers next month, Microsoft said in a blog post announcing the system. The vulnerabilities were patched as part of Microsoft’s May 12 Patch Tuesday release. “Cyber defenders are facing an increasingly asymmetric battle,” [...]
Well, hell’s bells: It’s finally happening. After years of misguided rumors and off-base expectations — over a decade’s worth, even! — Google is actually now on the brink of combining Android and ChromeOS into a single superpowered platform for laptops and mobile devices alike. The company officially announced the advent of an entirely new type of product called the Googlebook as part of its pre-Google-I/O “Android Show” event on Tuesday. According to Google, the Googlebook is “a new category of laptops” that brings together Chrome, the Google Play ecosystem of apps, and “a modern OS that’s designed for Intelligence” (a [...]
It feels like the world’s longest and most public divorce: In late April, Microsoft and OpenAI once again renegotiated the slow-motion breakup that has been playing out between the two over the last several years. At first glance, it looks like a win-win. In the broadest terms, OpenAI gets more freedom to set its own course — it can sell its models to Microsoft competitors such as Amazon and Google, for example — while Microsoft gets a better revenue deal and first rights to the newest OpenAI technologies into the next decade. But in truth, one company got a better deal than the other. Who came out ahead? To figure that out, we first need to [...]
A Windows launch isn’t the end a process — it’s really just the beginning. Microsoft continually works on improving Windows 11 by fixing bugs, releasing security patches, and occasionally adding new features. In this story we summarize what you need to know about each update released to the public for the most recent version of Windows 11 — currently version 25H2 — over the past year. For each build, we’ve included the date of its release and a link to Microsoft’s announcement about it. The most recent updates appear first. The easiest way to install updates is via Windows Update. [...]
Windows 10 has reached the end of mainstream support, which means most users will no longer receive new features, bug fixes, or security updates. Microsoft encourages businesses and individuals to upgrade to Windows 11. Another option is to purchase extended security updates for Windows 10. Those enrolled in the Windows 10 Extended Security Updates (ESU) program will receive monthly security updates, but no new feature releases. In this story we summarize what you need to know about each update released for the most recent versions of Windows 10 — versions 22H2 and 21H2. (Microsoft releases updates for those two versions [...]
Microsoft 365 (and Office 365) subscribers get more frequent software updates than those who have purchased Office without a subscription, which means subscribers have access to the latest features, security patches, and bug fixes. But it can be hard to keep track of the changes in each update and know when they’re available. We’re doing this for you, so you don’t have to. Following are summaries of the updates to Microsoft 365/Office 365 for Windows over the past year, with the latest releases shown first. We’ll add info about new updates as they’re rolled out. Note: This story covers updates [...]