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Computerworld News

After a lengthy Microsoft 365 outage disrupted business around the globe, Microsoft is now restoring services to its customers. As of 6:00 p.m. UTC (1 p.m. ET) on Friday, Nov. 13, Microsoft said that it is seeing broad recovery and stability across its services, although it is still reporting service degradation in Microsoft 365 services that interact with Exchange Online. “Given the scale of demand, we restored services gradually, validating stability at each stage. While this took longer, it helped ensure a stable restoration,” the company said on its service health dashboard, noting that the global outage was not caused [...]

Editor’s note: Microsoft has announced that it has fixed the underlying issue for the outage and is restoring services to customers. If you’re struggling to send or receive emails, you’re not alone. Microsoft has been unable to fully restore Microsoft 365 more than 13 hours after an Exchange Online failure took down Outlook and spread to Teams, SharePoint, Copilot and parts of the company’s security tooling, and it said overnight that its latest fixes were “not taking as expected.” The outage began at 16:17 UTC on Nov. 12, according to Microsoft’s service health dashboard. “Users may be unable to access [...]

While Microsoft seems at last to be on the edge of fixing the global outage that hammered its services overnight, causing chaos across Asia-Pacific and Europe, we should still ask: How many times must we endure outages of this kind? How long will it be until government, enterprise, and everyday users understand the need to rely on hybrid systems to drive our digital age, rather than placing complete trust in a single provider? It is, after all, not so very long since the CrowdStrike disaster impacted business users everywhere. This time round we are enduring a massive Microsoft 365 outage that is affecting [...]

November is a (relatively) big month. Microsoft’s November 2026 Patch Tuesday fixes 1,240 CVEs, 64 of them rated critical. Start with Outlook: attackers are already using CVE-2026-124194, a spoofing flaw. A Chromium flaw, CVE-2026-125350, is also being exploited, and at the time of writing, Microsoft has fixed it only in Edge for Android. The Readiness team recommends that Windows, Office, Exchange and Microsoft browsers are included in a Patch Now schedule. SQL Server and Microsoft developer tools can follow your standard release schedule. Our infographic shows the deployment risk for each product family. Our count takes Microsoft’s 1,094 CVEs, adds [...]

United Airlines on Wednesday became the latest enterprise to block customer bots, following similar moves from Walmart, Target and Amazon. The $59 billion airline, the second largest in the world, said the move was prompted by fears of data leakage, unintended purchases, and the risk of violating federal airline rules. But industry observers say that the more concerning business risks are the lack of industry standardization around AI coupled with an ever-increasing number of bots from major AI vendors and AI startups. The fear is that supporting the multiple bots that customers use could become an almost infinite drain on [...]

Wider use of AI within organizations will lead to more jobs being created than are lost by 2030, according to Gartner. Around 10.6 million jobs will be added globally (excluding China and India) by the end of the decade, with 8.9 million lost, according to a Gartner report — a net increase of 1.7 million jobs. At most, around 1.8% of the workforce will experience job losses attributable to AI during this time period, Gartner predicts. At the same time, a total of 5 million jobs will cumulatively be deferred during this period. This refers to jobs that “would [...]

Tech jobs grew in October, and the holiday season will provide a boost in an otherwise “low-hire, low-fire” market, data released by research firms showed. The tech industry added 7,200 jobs, and tech jobs across all industries grew by 26,000 in October, according to CompTIA, which studied numbers released by the US Bureau of Labor Statistics. The BLS said the US added 165,000 jobs overall in October. Job gains were in tech manufacturing, IT services, and software. IT unemployment was at 2.8%, lower than the national average of 4.1%. Seasonal hiring to provide a boost A separate study by Challenger, [...]

It feels quite appropriate that one of Apple’s more interesting AI deployments may not come from the company itself, but from its more business-focused subsidiary, Claris, still better known to many as FileMaker. What we know is limited: It intends to release an app that uses Apple Silicon Macs to create a private AI server. What Claris is promising The company, famous for its database software for the enterprise, has initiated a private preview of what sounds — at least on the surface — like something worth watching for enterprise users seeking to achieve AI insights from their data. The product is called Claris Harbor, and the [...]

As AI model training and distillation increase, AI tokens are becoming a piping hot currency for threat actors. Cloud hosting provider Railway found out the hard way; it has confirmed a near 26-hour battle against attackers targeting AI provider credentials to sell to AI ‘transfer stations’ for use in model distillation. The crooks generated about $740,000 in fraudulent AI usage charges using the stolen credentials and potentially had access to up to 100,000 workspace credentials. Railway said the attacker’s database searches looked for AI provider keys by name before anything else; some queries also targeted cloud, database, and payment service [...]

Anthropic has expanded the range of productivity and collaboration features in Claude with the launch of spreadsheet, whiteboard, and meeting assistant tools aimed at knowledge workers. The features add to the Claude Docs and Slides features announced in September, as Anthropic equips its AI assistant for a wider range of productivity tasks. “Anthropic is moving Claude from a place you go to ask a question to a place where teams do their work,” said Craig Durr, chief analyst at The Collab Collective. One of the new tools announced Tuesday is Claude Meetings. This lets users add Claude to video meetings, [...]