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Computerworld News
Historically, when companies roll out new capabilities, they start out lenient to encourage usage. Take facial biometrics for example. When they first went into use, the initial settings were chosen to make it easier for the biometrics to work. Yes, it meant more imposters would get a green light, but it sharply limited friction for legitimate users. Google and many certificate authorities used a similar playbook with web server certificates, allowing them to be used for all kinds of authentication functions instead of just the web server function they were designed for. That all ends, in theory, on June 15, [...]
Even though threats of additional fines mean it has been forced to make so many changes to bring its business into compliance with Europe’s Digital Markets Act (DMA), Apple has always said it would appeal Europe’s $570 million fine for violating the DMA. Today, it did just that against, accusing the European Commission of going beyond what the law requires. In a statement provided to Computerworld, Apple said: “Today we filed our appeal because we believe the European Commission’s decision, and their unprecedented fine, go far beyond what the law requires. As our appeal will show, the EC is mandating how we run our store and forcing business [...]
IT consulting firm Capgemini wants to beef up its agentic AI expertise with its planned $3.3 billion acquisition of business process management specialist WNS. The deal is an indicator of the rapid expansion of the business process services (BPS) market driven by the surging demand for automation powered by agentic AI, said Industry experts and analysts. “Hybrid automation with agentic AI is a key priority for enterprise decision-makers in the next three years,” said Charlie Dai, vice president and principal analyst at Forrester. The global business process outsourcing (BPO) market, including BPS, was valued at $300 billion in 2024 according [...]
Huawei’s AI research division has rejected claims that its Pangu Pro large language model copied elements from an Alibaba model, marking a significant escalation in China’s AI ecosystem as tech giants abandon their collaborative approach in favor of bitter public disputes. The telecommunications giant’s Noah Ark Lab issued a denial Saturday, after an entity called HonestAGI published a technical analysis claiming Huawei’s Pangu Pro Mixture of Experts (MoE) model showed extraordinary correlation with Alibaba’s Qwen 2.5 14B model, reported Reuters. The analysis alleged the model was derived through “upcycling” rather than being trained from scratch. The public confrontation represents a [...]
Ingram Micro is facing a major cybersecurity crisis as a ransomware attack has triggered a multi-day IT outage, disrupting services for customers and partners across the globe. The outage, which reportedly began on July 3, has impacted several of the company’s core platforms and left it unable to process or ship orders. Days after the incident occurred, on July 6, the global IT distribution giant officially confirmed detecting a ransomware attack. “Promptly after learning of the issue, the company took steps to secure the relevant environment, including proactively taking certain systems offline and implementing other mitigation measures,” the company said in a [...]
Once upon a time, signing into sites and apps was simple. You remember those days, right? (They really weren’t that long ago, though by tech standards, it’s been roughly seven centuries.) All you’d do is remember a single username and password — or maybe put it on a Post-it and stick it to the bottom of your 11″ oatmeal-gray 7,000-lb. monitor monster, if you were really feeling fancy — and that’s it: You’d be ready to rush into whatever site or service you wanted, whenever the need arose. Now, it’s a whole other story. If you’re following best practices, you’ve [...]
In the latest episode of First Person we meet Daniel Avancini, an academic turned entrepreneur, analyst and business person turned coder. He tells us about how he doesn’t always know his final destination, but he understands the direction in which he wishes to travel and makes decisions so he heads that way. How he hedged (in his parlance) by keeping one foot in academia and one in corporate life. Most of all Daniel has great advice for those starting out who are challenged by the impact of AI on the future of work: understand your passion and what you are [...]
A significant number of workplace managers are using generative AI (genAI) tools — particularly OpenAI’s ChatGPT, Microsoft Copilot, and Google Gemini — to make critical personnel decisions, including who gets promoted, who gets a raise and who gets fired, a new survey found. The online survey by Resume Builder was conducted in late June and included 1,342 US managers; it showed 60% of them now use genAI tools to make critical decisions about their direct reports. Among those managers, 78% use the technology to determine raises, 77% for promotions, 66% for layoffs, and 64% for terminations, with more than one [...]
Windows 11 24H2 has been released, but behind the scenes, Microsoft is constantly working to improve the newest version of Windows. The company frequently rolls out public preview builds to members of its Windows Insider Program, allowing them to test out — and even help shape — upcoming features. Skip to the latest builds The Windows Insider program is divided into four channels: The Canary Channel is where platform changes (such as major updates to the Windows kernel and new APIs) are previewed. These changes are not tied to a particular Windows release and may never ship at all. Little [...]
This secret for agents Despite the hype, IT leaders tell us that there’s an approaching reset of agentic AI expectations. We recently reported that said reset may be underway, and now CIOs can get down to serious AI integration and production-grade implementations. We said that CIOs are looking to use agentic AI to execute tasks and orchestrate workflows going deep into enterprise processes, such as CRM, supply chain, enterprise resource planning, HR, finance, and more. This prompted readers of CIO.com to ask Smart Answers a more general question: how can they use agentic AI to drive positive outcomes for their [...]