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Last week, Amazon and Perplexity had a major falling out when the e-commerce giant sent a sharply worded legal demand letter to the AI company, demanding changes in the way Perplexity’s shopping agent works. The background story is that Perplexity has a function in its Comet AI browser that allows an AI “agent” to shop on Amazon, for example, on behalf of the user. The idea is that the user tells the agent to buy a bag of cat food, and the bot goes to Amazon on its own and places the order. Amazon doesn’t like that process. The demand [...]
Once upon a time, Apple introduced a new iPhone every year. These days, in some years it introduces five of them. Have we reached saturation point? Possibly. Solution? Ship six iPhones a year. As expected, Apple is building a new market dynamic. Think of it this way. Until now, competitors knew the pace of Apple releases, a cadence that gave them confidence in the market share struggle. By dividing iPhone releases into two, Apple creates an opportunity to move its devices in multipole directions – some will be faster, some will be thinner, others will be more advanced. It means that rather than competing with just [...]
Chatbots once symbolized digital transformation — those polite text boxes on corporate websites and service portals promised to make support smarter and cheaper. The addition of generative AI (genAI) to the tools in recent years has made them seem more natural in conversations, but they’re still just automated answer engines. Now as 2025 comes to an end, traditional chatbots are beginning to look like relics of an earlier era. A new wave of agentic AI is taking shape: systems that not only converse but also reason, plan, and act within enterprise workflows. These agents are not assistants that talk; they [...]
In the era of cloud-first distributed enterprises where people collaborate across time zones and device types, the Zero Trust security methodology is increasingly key. According to research by Foundry, over half of organizations either have Zero Trust in production or are piloting it. The Zero Trust security market is expected to be worth $88.8bn by 2030, at a compound annual growth rate of just over 16%. And this investment is urgent: according to research, 98% of CISOs expect cyber attacks to increase over the next three years. These attacks can have huge consequences: US financial services firm Equifax incurred $1.4bn [...]
AI shopping assistants, rather than elves, may be the ones bustling behind the scenes this holiday season. At least, Google seems to be pushing in that direction: The tech giant has released a “major AI shopping update” in Gemini that can trigger AI agents to call stores, actively track pricing, and even purchase items on their own. This signals a new shopping paradigm, but it may also tax enterprise systems and practices. “Google’s update moves retail closer to intent-based shopping, where the experience feels less like hunting and more like being guided to the right answer,” noted Julie Geller, a [...]
The laptop you use tomorrow will be like a Mac: Beautifully-designed, easy-to-use, highly secure, and packed with enough power to run artificial intelligence (AI) on device. It will possess advanced memory handling to optimize the use of that precious component, rather than squandering cash, heat sinks, and internal real estate on RAM that doesn’t usually get used. Designed to optimize the OS it runs, it will integrate with your mobile devices, have a built-in tracker in case of loss, and will retain the best possible value on second-user markets. Professionals will use these machines to replace desktops in countless scenarios, boosted by [...]
The gist: Salesforce will add Doti’s technology to Slack, where it can answer workers’ questions using enterprise data. The deal will help Salesforce catch up with rivals already developing their own AI-based enterprise search tools. Salesforce has entered into a definitive agreement to acquire Israeli startup, Doti, aiming to enhance AI-based enterprise search capabilities offered via Slack. The demand for efficient data retrieval and interpretation has been growing within enterprises, driven by the need to streamline workflows and increase productivity, thereby accelerating decision-making. The global enterprise search market is projected to reach $12.2 billion by 2032 from just $5 billion [...]
Long before Taco Tuesday became part of the pop-culture vernacular, Tuesdays were synonymous with security — and for anyone in the tech world, they still are. Patch Tuesday, as you most likely know, refers to the day each month when Microsoft releases security updates and patches for its software products — everything from Windows to Office to SQL Server, developer tools to browsers. The practice, which happens on the second Tuesday of the month, was initiated to streamline the patch distribution process and make it easier for users and IT system administrators to manage updates. Like tacos, Patch Tuesday is [...]
This November Patch Tuesday update offers a much reduced set of updates, with only 63 Microsoft patches and (only) one zero-day (CVE-2025-62215) affecting the Windows desktop platform. Microsoft SQL Server has returned with a single update, so the Readiness team suggests a standard patch release schedule for Microsoft Office, Developer tools and Microsoft browsers. (Windows desktops do require a “Patch Now” plan, and while the severity of these security vulnerabilities is less than in October, the testing requirements are still extensive.) To navigate these changes, the team from Readiness has provided an infographic detailing the risks of deploying the updates to [...]
Microsoft Ignite 2025 runs November 18–21, 2025, in San Francisco and (with an optional pre-day on November 17). Can’t make it to the Moscone Center in San Francisco? No problem. II’s a hybrid event, and you can register to attend Ignite (for free) virtually here. You can expect to learn more about artificial intelligence (AI) to cloud computing, security, productivity tools, and more. Keynote speakers include Microsoft CEO Satya Nadella and other Microsoft leaders, including Scott Guthrie, executive vice president of the Cloud + AI Group and Charlie Bell, executive vice president of Microsoft Security. Here are highlights from the [...]